Description
Amanda Stevens business speaker sessions focus on her specialty: the customer experience. She is passionate about it. She blogs about it and writes books about it. Her approach goes beyond a one-dimensional customer service message. Instead, her content is based on powerful, proven strategies. These strategies turn customers into advocates, and they can be applied to any industry.
Amanda customises her approach for every brief. She tailors her stories and directs her message accordingly. She layers in powerful communication and delivers lessons that resonate at every level of an organisation. In addition, she facilitates workshop discussions and interactive team exercises where appropriate. Amanda holds a double degree in marketing and consumer psychology. She has also authored five books. As a marketing consultant, she has worked with brands such as Microsoft, Westpac, Foxtel, Lend Lease and Priceline, as well as advising at the highest levels of Australian politics.
Amanda Stevens Business Speaker: Keynote Topics
Book Amanda Stevens business speaker for The Consumer of Tomorrow. This session makes the case for connecting with rapidly changing consumers through collaboration and customisation. Turning Customers into Advocates reveals ten proven principles of customer service excellence. It is peppered with case studies and Amanda’s trademark humour and energy. With four keynote topics and four workshop options, she can open or close any conference. Alternatively, she can facilitate a tailored workshop for a small leadership group.
Amanda has shared the stage with Sir Bob Geldof, Sir Richard Branson and Condoleezza Rice. She has presented to audiences ranging from 30 to 3,000 people at every level of business. As a result, her insights help brands shift from a transactional to a relationship mindset. This creates raving fans and stronger bottom-line performance for every organisation she works with.
See Amanda Stevens’s full profile, keynote topics and testimonials on the Corporate Speakers Australia speaker page, or browse other business keynote speakers.
