Description
Amanda Stevens business speaker sessions focus on her specialty: the customer experience. She is passionate about it. She blogs about it and writes books about it. Her approach goes beyond a one-dimensional customer service message. Instead, her content is based on powerful, proven strategies. These strategies turn customers into advocates, and they can be applied to any industry.
Amanda customises her approach for every brief. She tailors her stories and directs her message accordingly. She layers in powerful communication and delivers lessons that resonate at every level of an organisation. In addition, she facilitates workshop discussions and interactive team exercises where appropriate. Amanda holds a double degree in marketing and consumer psychology. She has also authored five books. As a marketing consultant, she has worked with brands such as Microsoft, Westpac, Foxtel, Lend Lease and Priceline, as well as advising at the highest levels of Australian politics.
Amanda Stevens Business Speaker: Keynote Topics
Book Amanda Stevens business speaker for The Consumer of Tomorrow. This session makes the case for connecting with rapidly changing consumers through collaboration and customisation. Turning Customers into Advocates reveals ten proven principles of customer service excellence. It is peppered with case studies and Amanda’s trademark humour and energy. With four keynote topics and four workshop options, she can open or close any conference. Alternatively, she can facilitate a tailored workshop for a small leadership group.
Amanda has shared the stage with Sir Bob Geldof, Sir Richard Branson and Condoleezza Rice. She has presented to audiences ranging from 30 to 3,000 people at every level of business. As a result, her insights help brands shift from a transactional to a relationship mindset. This creates raving fans and stronger bottom-line performance for every organisation she works with.
See Amanda Stevens’s full profile, keynote topics and testimonials on the Corporate Speakers Australia speaker page, or browse other business keynote speakers.
Energetic, Inspiring, Humorous, Engaging, Memorable. These are just some of the words used to describe Amanda Stevens, CSP. After wowing audiences in 14 countries for more than a decade on the speaking circuit, Amanda is widely regarded as one of the best consumer keynote speakers in Australia.
Her ability to tailor each presentation and connect with each audience in a uniquely tailored way enables her to deliver powerful messages that provoke, stick and inspire action. Book Amanda Stevens for your next conference or event and you’ll experience impact and value that lasts long after she’s walked off stage.
Amanda’s specialty is the customer experience. She’s passionate about it, blogs about it and writes books about it. But her approach transcends a one-dimensional customer service message; her content is based on powerful, proven and practical strategies for turning customers into advocates and it can be applied to any industry.
Amanda Stevens is able to customise her approach, tailor her stories and direct her message to meet each individual brief. She can layer in powerful communication messages and deliver lessons that resonate at every level of an organisation. She’s also able to facilitate workshop discussions integrate interactive team exercises where appropriate. After all, creating brand advocates is a team sport.
With a double degree in marketing and consumer psychology, Amanda has authored five books and is highly regarded as a marketing consultant, having been engaged to work with brands such as Microsoft, Westpac, Foxtel, Lend Lease, Priceline, and even advising at the highest levels of Australian politics.
She’s shared the stage with the likes of Sir Bob Geldof, Sir Richard Branson and Condoleezza Rice and has presented for audiences ranging in size from 30 to 3,000 at all levels of business. With four keynote topics and four workshop options that can be combined to suit your conference theme and unique needs, Amanda’s able to kick off or close any conference with a high energy, entertaining keynote or she can facilitate a structured, tailored workshop for a small leadership group … and anything in between.
Amanda Stevens is a Certified Speaking Professional, one of the highest accolades given to a professional speaker by the Professional Speakers Association of Australia.
